What information do we collect?
We collect information from you when you place an order. When ordering on our site, as deemed appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or credit card information. You may also visit our site anonymously.
What do we use your information for?
Like most standard web sites, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. We use a tracking utility that collates data from log files to analyze user movement.
Communicate Special Offers and Updates
We send all new members a welcoming email to verify the desire to receive email from us. Established members will occasionally receive information on products, services, and special deals. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice/Opt Out section.
Provide Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
We communicate with users on a regular basis to provide requested services and with regard to issues relating to their account, we may reply via e-mail.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
Our website incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”). Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware and transaction processes. We believe that their security procedures are adequate. For example, when you visit the Site, you access servers that are kept in a secure physical environment, behind a locked cage and a hardware firewall.
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law when such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our web site. Where possible, we will notify affected users before disclosing information in response to a subpoena.
This web site takes every precaution to protect our users’ information. When users submit sensitive information via the web site, their information is protected both online and off-line.
When our order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry via SSL.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Finally, the servers that store personally identifiable information are in a secure environment, in a locked facility.
Users who no longer wish to receive promotional communications may opt out of receiving these communications by sending email to firstname.lastname@example.org.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.flexxsportsnutrition.com
This policy was last modified on December 3, 2014